Manage OS and third-party software patches
Vorex works seamlessly with Kaseya VSA, our endpoint management and network monitoring solution, and IT Glue for knowledge and configuration management. Vorex, VSA and IT Glue make up our Omni IT platform for unified IT management, the foundation of IT Complete.
Use VSA Live Connect to remotely access any enduser device at the click of a button in Vorex service tickets. Optimize your daily IT operations with 30% fewer tickets that are resolved 40% faster.
Get enriched IT asset information from IT Glue, right in Vorex. Access IT procedures, passwords and information related to the asset or organization in three clicks. Better information means faster resolution of service tickets and better IT service delivery.
Works with popular financial applications such as Quickbooks and Xero, as well as many other tools including Office 365, BrightGauge, and QuoteWerks.
A perfect solution to manage tickets, assignments, SLA’s and all other properties, best helped by a robust and complete workflow engine to automate ticket movement and notifications.
It has been versatile enough that we can customize it to meet our unique and specific needs. It has helped out team to be able to work together better and track reporting better. It has helped us to become much more efficient.